Find answers to common questions about our
services, products, and support.

1. Can I customize my own rhinestone design?

Absolutely! We accept customer artwork or concepts and can produce fully customized rhinestone transfers according to your brand or creative needs. Just send us your design or idea to get started. Thanks

2. What products does LCHOTFIX offer?

We specialize in high-quality heat transfer rhinestone designs and accessories, including custom rhinestone transfers, motifs, nailhead designs, and glitter heat transfers suitable for garments, bags, and more.

3. What materials do you use in your transfers?

We use premium-grade rhinestones, Korean hotfix stones, nailheads, and glitter film. All materials are heat-press compatible, durable, and safe for both light and dark fabrics.

4. What is the minimum order quantity (MOQ)?

Our minimum order quantity is usually 50 pieces per design. However, we may accommodate smaller orders depending on the complexity and availability. Feel free to contact us for details.

5. How long does it take to process and ship an order?

Production time typically ranges from 3–7 working days depending on the design and quantity. Shipping time varies by destination. We ship both domestically and internationally.

6. What heat press settings are recommended?

We recommend pressing at 160–170°C (320–338°F) for 10–15 seconds with firm pressure. Always test a sample before full production to ensure compatibility with your fabric.

7. Do you ship internationally?

Yes, we ship worldwide via trusted logistics partners like DHL, FedEx, and China Post. Delivery time and costs vary depending on your location and shipping method.

8. How can I contact LCHOTFIX for support or orders?

You can reach us at +86 (135) 5478 7842 or email us at roger@lchotfix.com. You may also use the contact form on our website to send inquiries or request a quote anytime.

9. How can I contact you quickly?

You can fill out the Contact Us form on our website, or for instant replies, message us on WhatsApp at +86 135 5478 7842.

10. Where can I view all your available products?

Please visit our Products page to explore the latest rhinestone designs, heat transfer collections, and custom styles we offer.

11. Can I get a sample before placing a large order?

Yes, sample orders are available. You can request a sample by contacting us directly. Sampling fees may apply depending on the design complexity.

12. Do you provide free design previews?

We offer free digital previews for most custom orders before production. Just send us your logo or idea and we'll show you how it looks in rhinestones.

13. Are your products suitable for all types of fabrics?

Yes, our heat transfer products work well with cotton, polyester, denim, canvas, and many other fabrics. If you have a special fabric, contact us for recommendations.

14. Can I resell your products under my brand?

Yes! We support private label and OEM/ODM services for resellers and fashion brands. We can even package with your branding upon request.

15. Sample Test Question

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Start your custom order with
LCHOTFIX today.